Legal agreement governing your use of 99dl's online gaming services in Indonesia
Throughout these Terms and Conditions, the following definitions apply:
By creating an account with 99dl, accessing our Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming policies. These documents collectively constitute a binding legal agreement between you and 99dl.
If you do not agree with any provision of these Terms and Conditions, you must immediately cease using our Services and refrain from creating an account. Continued use of 99dl Services after any modification to these Terms constitutes your acceptance of such modifications.
We reserve the right to modify, update, or replace any part of these Terms and Conditions at our sole discretion. Material changes will be communicated via email to registered Users and through prominent notice on our Website. Your continued use of 99dl Services following the posting of changes constitutes acceptance of those changes.
To use 99dl Services, you must meet all of the following eligibility requirements:
By registering, you represent and warrant that you meet all eligibility requirements stated above. Misrepresentation of your age, identity, or eligibility may result in immediate account closure and forfeiture of all balances.
To access 99dl Services, you must complete our registration process by providing accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address in Indonesia. All information provided must match official identification documents.
Following initial registration, you will be required to complete identity verification (KYC - Know Your Customer) by submitting copies of government-issued identification (Indonesian KTP or passport) and, where requested, proof of address documentation. This verification process typically completes within 24 hours and is mandatory before you can request withdrawals.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login credentials with any third party. Any activity occurring under your Account is your responsibility, whether or not authorized by you.
You must immediately notify 99dl customer support if you suspect unauthorized access to your Account or any security breach. We recommend using a strong, unique password and enabling any additional security features we make available, such as two-factor authentication.
You must promptly update your Account information if any details change (such as your address, phone number, or email). Failure to maintain accurate information may result in delayed withdrawals, account restrictions, or closure.
99dl supports deposits through major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), and various e-wallet providers including OVO, DANA, and GoPay. The minimum deposit amount is Rp 50,000 unless otherwise specified in promotional terms.
All deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted. Deposits made during Indonesian banking hours (typically Monday-Friday, 8:00 AM - 4:00 PM WIB) are generally processed within 5 minutes. Deposits made outside banking hours may take up to 24 hours to process.
99dl does not charge fees for deposits. However, your bank or payment provider may impose their own transaction fees, which are your sole responsibility.
You may request withdrawal of your available Account balance at any time, subject to completion of identity verification and fulfillment of any applicable bonus wagering requirements. Withdrawal requests are processed within 24 hours during business days, though many withdrawals complete faster.
Withdrawals must be made to a bank account or e-wallet registered in your own name matching your 99dl Account registration details. We reserve the right to request additional verification documents before processing withdrawals, particularly for first withdrawals or large amounts.
Minimum withdrawal amount is Rp 50,000. There is no maximum withdrawal limit per transaction, though very large withdrawals may be subject to additional verification procedures for security and anti-money-laundering compliance.
99dl operates strict anti-money-laundering controls in accordance with international standards. We reserve the right to investigate any suspicious transactions and may suspend accounts or refuse withdrawals pending investigation. You must comply with all reasonable requests for information during such investigations.
99dl may offer various bonuses, promotions, and loyalty rewards from time to time. All bonuses are subject to specific terms and conditions communicated at the time of the promotion, including wagering requirements, game restrictions, maximum bet limits, and time restrictions.
Bonus funds are generally subject to wagering requirements (typically ranging from 10x to 40x the bonus amount) before they can be withdrawn. Specific wagering requirements and eligible games are clearly stated in each promotion's terms. Failure to meet wagering requirements before attempting withdrawal will result in forfeiture of bonus funds and associated winnings.
99dl reserves the right to void bonuses, winnings, and close accounts if we determine that bonus abuse has occurred. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus, wagering patterns designed to meet wagering requirements with minimal risk, and any other behavior intended to exploit promotional offers.
Bonuses are intended for recreational players. Professional players or syndicates attempting to exploit promotions may have their accounts restricted or closed at our discretion.
All games offered by 99dl use certified Random Number Generators (RNG) or, in the case of live dealer games, physical equipment operated by trained dealers. Game outcomes are determined randomly and fairly. We work exclusively with licensed game providers whose RNG systems undergo regular third-party auditing.
Return to Player (RTP) percentages for each game are published in the game information section and represent long-term statistical averages over millions of game rounds. Individual gaming sessions will vary significantly from published RTP figures due to variance.
For sports betting markets, all bets are settled according to official results declared by the relevant sporting body or league. In the event of disputes, abandoned matches, or other irregularities, settlement will follow industry-standard rules published on our Website.
99dl reserves the right to void bets placed on obvious errors in odds or betting lines. We reserve the right to limit or refuse bets from any User at our sole discretion.
The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:
99dl provides gaming services on an "as is" basis. While we strive to maintain uninterrupted service, we do not guarantee that our Website will be error-free or continuously available. We are not liable for any losses arising from:
In no event shall 99dl's total liability to you exceed the amount of your Account balance at the time of the incident giving rise to liability. We are not liable for any indirect, consequential, or punitive damages under any circumstances.
You acknowledge that online gaming carries inherent financial risk and that outcomes are determined by chance. You are solely responsible for your gaming decisions and any losses incurred.
We reserve the right to suspend or permanently close your Account at our sole discretion if we reasonably believe you have breached these Terms and Conditions, engaged in fraudulent activity, or pose a risk to our business or other Users.
Temporary suspensions may be imposed during investigations into suspected violations. You will be notified of suspension via email and provided with reasons, except where disclosure might prejudice ongoing investigations or legal proceedings.
You may request temporary or permanent closure of your Account at any time by contacting customer support. As part of our responsible gaming commitment, we offer self-exclusion options ranging from 24 hours to permanent exclusion. Please see our Responsible Gaming page for detailed information.
Upon account closure, any remaining balance (excluding forfeited bonuses) will be returned to you via your registered withdrawal method following standard verification procedures.
These Terms and Conditions are governed by the laws of the jurisdiction in which 99dl holds its operating license. Any disputes arising from these Terms or your use of 99dl Services shall be resolved through the following process:
By using 99dl Services, you agree that any legal action or proceeding must be commenced within one year after the claim or cause of action arises. Any claims filed after this period are permanently barred.
All content on the 99dl Website, including but not limited to text, graphics, logos, software, and game presentations, is the property of 99dl or our licensors and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without express written permission.
For questions regarding these Terms and Conditions, please contact our customer support team:
We aim to respond to all inquiries within 24 hours during business days.
These Terms and Conditions constitute a legally binding agreement. By using 99dl Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Services. Gambling carries financial risk and should be enjoyed responsibly. Only play with money you can afford to lose. 99dl promotes responsible gaming and provides tools to help you maintain control. You must be 21 years or older to use our Services.
All games use certified RNG systems audited by independent testing agencies. Published RTP percentages reflect true long-term game performance.
Bank-grade SSL encryption protects all deposits, withdrawals, and personal data. We never store full payment card details on our servers.
Mandatory KYC procedures protect against fraud and underage gaming. We verify all accounts to ensure compliance with age restrictions.
Withdrawal requests processed within 24 hours to your verified Indonesian bank account or e-wallet. No hidden fees or unreasonable delays.
Indonesian-speaking customer support available around the clock via live chat, email, and WhatsApp to resolve any questions or concerns.
Clear, comprehensive terms written in plain English. No hidden clauses or confusing legal language designed to trap players.
Our customer support team is ready to clarify any aspect of these Terms and Conditions. We're committed to transparency and want you to feel confident using 99dl Services.
Visit Our FAQ Return to Home